The Conversational AI platform for Ecommerce

{
  "lawp_version": "0.3",
  "domain": "gorgias.com",
  "name": "The Conversational AI platform for Ecommerce",
  "language": "en",
  "pages": {
    "/": {
      "title": "The Conversational AI platform for Ecommerce | Gorgias",
      "content": "Drive more sales and automate support with AI Agent, Helpdesk integrated to your stack, Chat, FAQ and more. Trusted by top 17,000 brands and counting."
    },
    "/apps": {
      "title": "App Store",
      "content": "Connect 100+ ecommerce tools and platforms to enhance support automation."
    },
    "/blog": {
      "title": "Blog",
      "content": "Ecommerce insights and strategies to grow customer experience programs."
    },
    "/ai-agent": {
      "title": "AI Agent",
      "content": "Automate over 60% of support inquiries, convert shoppers, and drive revenue with on-brand AI conversations at scale."
    },
    "/customers": {
      "title": "Customer Stories",
      "content": "Learn how Shopify and Magento merchants transformed support into a profit center with Gorgias."
    },
    "/product/sms": {
      "title": "SMS",
      "content": "Conversational text message support for seamless customer communication on the go."
    },
    "/products/voice": {
      "title": "Voice",
      "content": "High-quality, integrated phone support to build trust and retain customers without high overhead."
    },
    "/ecommerce/shopify": {
      "title": "Shopify Integration",
      "content": "The first helpdesk built for Shopify stores—respond faster, boost CSAT, and increase sales."
    },
    "/products/helpdesk": {
      "title": "Helpdesk",
      "content": "AI-powered helpdesk unifying all channels—email, chat, voice, SMS, and social—for faster, more personalized ecommerce support."
    },
    "/ai-agent/support-skills": {
      "title": "AI Support Skills",
      "content": "Scale support that sells—automate tickets, upsells, and personal care for high-growth ecommerce brands."
    },
    "/ai-agent/shopping-assistant": {
      "title": "AI Shopping Assistant",
      "content": "Real-time product guidance and instant answers to help shoppers buy faster."
    }
  },
  "actions": [
    {
      "id": "shop",
      "name": "Shop products",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "shop",
        "buy",
        "products",
        "store",
        "catalog"
      ],
      "description": "Browse and buy products"
    },
    {
      "id": "view_pricing",
      "name": "View pricing",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "pricing",
        "prices",
        "plans",
        "cost",
        "how much"
      ],
      "description": "See plans and prices"
    },
    {
      "id": "sign_up",
      "name": "Sign up",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "sign up",
        "register",
        "join",
        "create account",
        "get started"
      ],
      "description": "Create an account"
    },
    {
      "id": "sign_in",
      "name": "Sign in",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "sign in",
        "log in",
        "login",
        "account"
      ],
      "description": "Log in to an account"
    },
    {
      "id": "get_support",
      "name": "Get help",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "help",
        "support",
        "faq",
        "customer service"
      ],
      "description": "Help centre, FAQs and support"
    },
    {
      "id": "careers",
      "name": "View jobs",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "careers",
        "jobs",
        "hiring",
        "work with us"
      ],
      "description": "See open positions"
    },
    {
      "id": "contact",
      "name": "Contact",
      "description": "Send a message to The Conversational AI platform for Ecommerce",
      "intent": [
        "contact",
        "message",
        "email",
        "get in touch"
      ],
      "input": {
        "type": "object",
        "required": true,
        "fields": [
          {
            "name": "name",
            "type": "string",
            "required": true
          },
          {
            "name": "email",
            "type": "email",
            "required": true
          },
          {
            "name": "message",
            "type": "string",
            "required": true
          }
        ]
      }
    }
  ]
}

<script type="application/ld+json">
{
  "@context": "https://schema.org",
  "@type": "LocalBusiness",
  "name": "The Conversational AI platform for Ecommerce",
  "url": "https://gorgias.com",
  "telephone": "+00 0000 0000",
  "priceRange": "€€",
  "address": {
    "@type": "PostalAddress",
    "streetAddress": "Street 1",
    "postalCode": "0000",
    "addressLocality": "City",
    "addressCountry": "DK"
  },
  "openingHoursSpecification": [
    {
      "@type": "OpeningHoursSpecification",
      "dayOfWeek": [
        "Monday",
        "Tuesday",
        "Wednesday",
        "Thursday",
        "Friday"
      ],
      "opens": "09:00",
      "closes": "17:00"
    }
  ]
}
</script>