Actuent

Talkdesk

Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.

70
Partly agent-ready
Agent-readiness score out of 100
  • ✓ Clear description of the site
  • ✓ Several pages described
  • ✓ Actions agents can take
  • ✓ 3 or more actions
  • ○ Publishes its own LAWP (/.well-known/lawp.json)
  • ○ Actions agents can execute
  • ✓ Business details (address, hours, phone)

How to improve this score

Up to +30 points:
+15 · Publishes its own LAWP (/.well-known/lawp.json)
Publish your starter lawp.json at /.well-known/lawp.json. WordPress: install the Actuent plugin. Cloudflare: use the one-click Worker.
+15 · Actions agents can execute
Give an action an endpoint on your domain so agents can do it for the user, not just link to it. See LAWP Actions.
Starter lawp.json for talkdesk.com
Made from what Actuent already knows. Edit it, then publish it at https://talkdesk.com/.well-known/lawp.json. Check it with the LAWP Checker, or edit it in the LAWP Generator.
{
  "lawp_version": "0.3",
  "domain": "talkdesk.com",
  "name": "Talkdesk",
  "language": "en",
  "pages": {
    "/": {
      "title": "AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk",
      "content": "Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes."
    },
    "/customer-experience-automation/": {
      "title": "Platform",
      "content": "Customer Experience Automation (CXA) Platform"
    },
    "/cloud-contact-center/wem/quality-management/": {
      "title": "Talkdesk Quality Management",
      "content": "Quality Management Software for Contact Centers"
    },
    "/cloud-contact-center/wem/knowledge-management/": {
      "title": "Talkdesk Knowledge Management",
      "content": "AI-powered Knowledge Management Software for Contact Centers"
    },
    "/cloud-contact-center/customer-experience-analytics/": {
      "title": "Talkdesk Interaction & Quality Analytics",
      "content": "Customer Experience Analytics Software"
    },
    "/cloud-contact-center/omnichannel-engagement/copilot/": {
      "title": "Talkdesk Copilot",
      "content": "AI-powered Agent Assistant"
    },
    "/cloud-contact-center/omnichannel-engagement/navigator/": {
      "title": "Talkdesk Navigator",
      "content": "AI-powered Routing"
    },
    "/cloud-contact-center/self-service-experience/autopilot/": {
      "title": "Talkdesk Autopilot",
      "content": "AI-powered Virtual Agent"
    },
    "/cloud-contact-center/wem/workforce-compliance-monitoring/": {
      "title": "Talkdesk Identity & Guardian",
      "content": "Workforce Compliance Monitoring and Management"
    },
    "/customer-experience-automation/multi-agent-orchestration/": {
      "title": "Multi-agent Orchestration",
      "content": "Multi-agent Orchestration"
    },
    "/cloud-contact-center/omnichannel-engagement/proactive-outbound-engagement/": {
      "title": "Agentic Outbound",
      "content": "Proactive Outbound Engagement"
    }
  },
  "actions": [
    {
      "id": "view_pricing",
      "name": "View pricing",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "pricing",
        "prices",
        "plans",
        "cost",
        "how much"
      ],
      "description": "See plans and prices"
    },
    {
      "id": "sign_up",
      "name": "Sign up",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "sign up",
        "register",
        "join",
        "create account",
        "get started"
      ],
      "description": "Create an account"
    },
    {
      "id": "sign_in",
      "name": "Sign in",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "sign in",
        "log in",
        "login",
        "account"
      ],
      "description": "Log in to an account"
    },
    {
      "id": "get_support",
      "name": "Get help",
      "input": {
        "type": "text",
        "required": false
      },
      "intent": [
        "help",
        "support",
        "faq",
        "customer service"
      ],
      "description": "Help centre, FAQs and support"
    },
    {
      "id": "contact",
      "name": "Contact",
      "description": "Send a message to Talkdesk",
      "intent": [
        "contact",
        "message",
        "email",
        "get in touch"
      ],
      "input": {
        "type": "object",
        "required": true,
        "fields": [
          {
            "name": "name",
            "type": "string",
            "required": true
          },
          {
            "name": "email",
            "type": "email",
            "required": true
          },
          {
            "name": "message",
            "type": "string",
            "required": true
          }
        ]
      }
    }
  ]
}

What AI agents can do here

View pricing
See plans and prices
pricingpricesplanscosthow much
Sign up
Create an account
sign upregisterjoincreate accountget started
Sign in
Log in to an account
sign inlog inloginaccount
Get help
Help centre, FAQs and support
helpsupportfaqcustomer service

Business details

535 Mission Street, 12th Floor, 94105, San Francisco, US

Pages

AI Customer Experience Automation Solutions | Contact Center Software | Talkdesk /
Talkdesk is the leader in Customer Experience Automation (CXA), using AI and real-time data to automate customer journeys, reduce costs, and improve outcomes.
Platform /customer-experience-automation/
Customer Experience Automation (CXA) Platform
Talkdesk Quality Management /cloud-contact-center/wem/quality-management/
Quality Management Software for Contact Centers
Talkdesk Knowledge Management /cloud-contact-center/wem/knowledge-management/
AI-powered Knowledge Management Software for Contact Centers
Talkdesk Interaction & Quality Analytics /cloud-contact-center/customer-experience-analytics/
Customer Experience Analytics Software
Talkdesk Copilot /cloud-contact-center/omnichannel-engagement/copilot/
AI-powered Agent Assistant
Talkdesk Navigator /cloud-contact-center/omnichannel-engagement/navigator/
AI-powered Routing
Talkdesk Autopilot /cloud-contact-center/self-service-experience/autopilot/
AI-powered Virtual Agent
Talkdesk Identity & Guardian /cloud-contact-center/wem/workforce-compliance-monitoring/
Workforce Compliance Monitoring and Management
Multi-agent Orchestration /customer-experience-automation/multi-agent-orchestration/
Multi-agent Orchestration
Agentic Outbound /cloud-contact-center/omnichannel-engagement/proactive-outbound-engagement/
Proactive Outbound Engagement

Compared with similar sites

#1 of 6 software & apps in San Francisco

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Last updated 27 Sep 2026

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